Due to the digital nature of our products, all sales are final once delivery is completed.
Refunds may be issued only in the following cases:
• duplicate transaction
• failure to deliver the purchased product
• corrupted or inaccessible files
We do not provide refunds for:
• change of mind
• incorrect selection by the customer
• lack of technical knowledge or compatibility issues
Customers must contact us before initiating a chargeback.
To request support or a refund review, please contact:
support@3d-uelaniam.com
We aim to resolve all issues quickly and fairly.
Last updated: 24.03.2026